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Job ID: 111157
Facility: Catholic Health System
Department: Primary Care
Position Type: Full-time
Location of Facility: Buffalo, NY, United States



Position Title

Office Manager II - PCC - OLV Family Care (MHB)

Position Overview

OFFICE MANAGER II PCC (OLV FAMILY CARE): Oversees and is responsible for the day to day operations, focusing on staff relationships, customer services and financial management for multiple Primary Care Centers (one 20 to 29 providers and/or equal of greater than 4 specialties).

REPORTS TO:
Clinical Coordinator and/or Director of Primary Care, in conjunction with Administrative Director of Primary Care Centers and Primary Care Medical Director of Site.

SUPERVISORY RESPONSIBILITIES:
Medical Office Assistant, Service Representatives, Office Clerk, Transcriptionist, LPN, RN

SKILL AND EDUCATIONAL REQUIREMENTS (MINIMUM):

EDUCATION:
- Associates Degree strongly preferred.

EXPERIENCE:
- One (1) to three (3) Years Private office experience in one of the following - Internal Medicine, Pediatrics or Family Practice required.
- CPT Coding knowledge and medical terminology required.
- Supervisory experience a plus

KNOWLEDGE, SKILL AND ABILITY:
- Computer proficiency in Microsoft Office
- Ability to adapt to various software applications as necessary.
- Prior experience with computerized scheduling applications a plus.
- Strong Verbal and Written Communication skills

WORKING CONDITIONS:

PHYSICAL EFFORT:
ACTIVITY and STRENGTH: (LIGHT)
Low Lift (floor to knuckle): Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)
Mid Lift (knuckle to shoulder): Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)
High Lift (shoulder and above): Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)
Full Lift (floor to shoulder): Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)
Carry: Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)
Push: Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)
Pull: Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)
Overall Strength Category: Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)

Dictionary Of Occupational Titles
Constant (C) 67-100% Workday
Frequent (F) 34-66% Workday
Occasional (O) 0-33% Workday
Not Present (N)

Activity - Job Demand
Walk - Frequent
Climb Stairs - Occasional
Stoop - Frequent
Kneel - Occasional
Crouch - Occasional
Reach (immediate) - Frequent
Reach (overhead) - Occasional
Handling - Frequent
Fingering - Frequent
Sitting - Frequent
Standing - Frequent
Push Cart - Occasional
Pull Cart - Occasional


INTERNAL/EXTERNAL RELATIONSHIPS:


INTERNAL:
- Works cooperatively with physicians, nursing, hospital staff and ancillary support staff to provide basic information, determine needs, instruct, lead, negotiate or persuade, in accordance with general policies, in specific situations.

EXTERNAL:
- Works cooperatively with patients, families, HMO’s, physician private offices.

HR Use Only:NYS DOL
HR Use Only:WW
HR Use Only:HH

Additional Information

Hours:
Job Grade:E06
Union Job:No




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