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Job ID: 59140
Facility: Catholic Health System
Department: Information Technology
Position Type: Full-time,Temporary
Location of Facility: Buffalo, NY, United States



Position Title

Network Analyst I - Information Technology (CHS)

Position Overview

Network Analyst I – Information Technology (Catholic Health System): The Network Analyst I provide service oriented technical support to the CHS client community in all matters relating to PC and LAN technologies. Network Analyst I provide customer service and technical expertise through the administration, escalation and/or resolution of any technical problems, service requests, or project work. Success in this position requires interaction with many disciplines and diverse groups of people with varying skill levels.

REPORTS TO:
Technical Operations Manager
-or-
Manager, IT Enterprise Projects
-or-
Manager, Desktop Support

SUPERVISORY RESPONSIBILITIES:
There are no direct reports to this position. The Network Analyst I is expected to collaborate in a teamwork environment.

SKILLS AND EDUCATIONAL REQUIREMENTS (MINIMUM):
EDUCATION:
· Associates degree required, Bachelors preferred
· Relevant technical certifications will also be considered

EXPERIENCE:
· At least one (1) year of experience in computer related field

KNOWLEDGE, SKILL AND ABILITY:
· Excellent customer service skills
· Good written and verbal communication skills
· The ability to troubleshoot software and hardware failures and to identify network problems
· Strong technical aptitude and good analytical and organizational skills
· Ability to repair and perform preventative maintenance on personal computers, laptops, wireless devices, software and other related peripheral devices
· Professional presentation and the ability to interact with customers in a courteous manner.
· Experience with Microsoft Operating Systems, and Microsoft Active Directory Network.
· The ability to coordinate equipment installations and the maintenance of hardware/software inventories on company computers and systems
· Experience with client – server applications is preferred.
· Familiarity with Server operating systems (AIX, Sun Solaris, Linux, Windows Server, SQL Server)


PHYSICAL EFFORT:
ACTIVITY & STRENGTH: (LIGHT)
Low Lift (floor to knuckle): Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)
Mid Lift (knuckle to shoulder): Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)
High Lift (shoulder and above): Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)
Full Lift (floor to shoulder): Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)
Carry: Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)
Push: Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)
Pull: Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)
Overall Strength Category: Occasional 0 to 2.6 hours/day (11-20 lbs.); Frequent 2.7 to 5.3 hours/day (1-10 lbs.); Constant 5.4 to 8 hours/day (negligible)

Dictionary Of Occupational Titles
Constant (C) 67-100% Workday
Frequent (F) 34-66% Workday
Occasional (O) 0-33% Workday
Not Present (N)

Activity - Job Demand
Walk – Frequent
Climb Stairs – Occasional
Stoop – Frequent
Kneel – Occasional
Crouch – Occasional
Reach (immediate) – Frequent
Reach (overhead) – Occasional
Handling – Frequent
Fingering - Frequent
Sitting – Frequent
Standing – Frequent
Push Cart - Occasional
Pull Cart - Occasional

Additional Information

Days
Hours:8a-4p
Job Grade:E07
Union Job:No




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